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Culture is an Egg. Practice is a Chicken.
New systems and practices will always default to conformity with an organization’s culture over time. You cannot simply impose a new way of doing things on an organization and expect that alone to build a new culture. You can disrupt an existing culture that way, but it’s unlikely that you’ll build a healthy new one that lasts. For instance, highly-engaging workplaces that allow people to maximize their creativity, experience a higher sense of belonging and exercise more agen

John W Bailie, PhD
Feb 27, 20193 min read


Don’t Be Resilient. Be Anti-Fragile.
The opposite of fragile is not resilient; it’s "anti-fragile". We all know what fragile means. It is something that’s easily broken, delicate and must be treated with great care and caution. While we might greatly value fine objects with these qualities, such as a beautiful stained-glass window or a treasured porcelain vase, no one wants to be a fragile person. In the quest to avoid fragility, the common wisdom is that one should develop resilience. We usually think of resili

John W Bailie, PhD
Feb 14, 20194 min read


High-Trust Vs. High-Monitoring Workplaces
I once worked as a counselor in an alternative school for delinquent and troubled teens. The building was full of young people who were on probation, expelled from their home school districts or facing other serious disruptions at home. This program was (and still is) universally known as one of the most effective in the region for producing remarkable behavior and life-changes in the youth we served. The day-to-day environment was also remarkably different than nearly every

John W Bailie, PhD
Feb 6, 20195 min read


The Great Equalizer
There are some domains of human life that are great equalizers. They humble the proud and exalt the modest. Conflict is one of those domains. As most Leading Conflict readers and subscribers already know, I’m a big boxing fan. The best part about boxing isn’t the fight itself – the physical part. Instead, I find the mental landscape fascinating. For instance, the article Lead Conflict Like the Goat , explored how Muhammad Ali mastered the psychological art of the game. For Al

John W Bailie, PhD
Jan 30, 20193 min read


Let Your Bubble Pop
I spent the better part of the 1990s and early 2000s possessed by a great mystery. This enigma spoke to the heart of the human experience and carried within it the potential to unlock my understanding of humanity – and perhaps existence itself. The mystery was this: Who buys Michael Jackson albums? You might be thinking to yourself, “Wait a minute. What are you talking about? I buy Michael Jackson albums.” In fact, you may have even bought all of Michael Jackson’s work; you

John W Bailie, PhD
Jan 23, 20193 min read


The Guru: Toxic Workplace Behavior Profile
This series of articles explores the toxic behavior profiles that persistently generate workplace conflict and provides tips on how to respond. In Creative vs. Toxic Conflict at Work , I discussed one of the key features that distinguishes toxic conflict from creative conflict. Creative conflict is rooted in the dynamics between people . In creative conflict, the motives and goals of group members are typically healthy and focused on a sincere desire to solve concrete extern

John W Bailie, PhD
Jan 16, 20195 min read


The Rebel and the Leader
Some of the best leaders are drawn from the ranks of rebels – and also some of the worst. When you find yourself at the bottom of a pyramid and want to climb it, you have a limited set of options. The base of the pyramid is the largest part. You’re in the crowd. It is certainly important to be competent, but to advance you also have to be noticed. It is not enough to be good. You also have to be noteworthy. One option is to passionately serve those above you, make them look g

John W Bailie, PhD
Jan 9, 20194 min read


Simple Isn't Easy
It’s tempting to believe that conflict in relationships is a complicated topic. Complicated is actually easy. A complicated problem implies a lower bar for success. We expect less measurable positive outcomes. When a problem with another person is seen as complicated we have many reasons to think about it some more, delay action and hesitate to say what we are really thinking. Why be hasty? After all, it’s complicated. However, the vast majority of interpersonal conflicts, wh

John W Bailie, PhD
Jan 2, 20194 min read


Santa Is a Badass
There’s a long Irish tradition of never letting the truth get in the way of a good story. In that spirit, here’s one of my favorite Yuletide yarns and a holiday lesson for leaders. In the year 325 AD, the emperor Constantine called the ecumenical council of Nicaea. It was the first of its kind. After several centuries of Christianity, things were starting to get a little theologically squirrelly. A little variation in tradition here and there was one thing, but some teachers

John W Bailie, PhD
Dec 12, 20183 min read


Three Reasons to Quit
As you might remember from my article, Competence Beats Confidence , I attended a private military college during my undergraduate years. Stylish camouflage daywear, lots of yelling, brutal soul-crushing discipline… good times. I learned a lot during those years. However, the things that really stuck had nothing to do with military science, history, or literature. In an environment that intense, you learn a lot about your real potential and strengths. You also learn a great d

John W Bailie, PhD
Dec 5, 20185 min read


Show Off With Humility: Leading Conflict Principle 7
Effective leadership is always part theater. This doesn’t imply fakery or playing make-believe. It means that leadership is more than being competent, knowing what to do, and being willing to take risks. You also need to take-action in a way that is purposely intended to teach others how to do what you know how to do; to transfer your skills and expertise to those around you through your personal example and modeling. When I was a young counselor for troubled youth in a day-t

John W Bailie, PhD
Nov 28, 20185 min read


The Puritan: Toxic Workplace Behavior Profile
This series of articles explores the toxic behavior profiles that persistently generate workplace conflict and provides tips on how to respond. In Creative vs. Toxic Conflict at Work , I discussed one of the key features that distinguishes toxic conflict from creative conflict. Creative conflict is rooted in the dynamics between people . In creative conflict, the motives and goals of group members are typically healthy and focused on a sincere desire to solve concrete extern

John W Bailie, PhD
Nov 14, 20187 min read


Are You a Gas Pedal, Steering Wheel, or Brake?
A wise mentor once taught me that every effective team needs three people: a gas pedal, a steering wheel, and a brake. The gas pedal provides the needed energy to push the team into action. At optimal functioning, this is not an act of force or coercion. Instead, the gas pedal has a direct connection with, and brings access to, the fuel that makes any movement possible. In an organization, the gas pedal translates vision into action; potential into kinetic energy. The steer

John W Bailie, PhD
Nov 7, 20183 min read


How to Fight a Witch Hunt
The witching season is upon us. Halloween is the one holiday that officially celebrates the things that freak us out. It’s a tradition that reaches far back into history and the human psyche. In honor of the season, let’s consider Halloween's most iconic fright: the witch. Maleficent . Strega Nona ! And of course, the nemesis of my childhood nightmares, the Wicked Witch of the West . Perhaps like me, during this season in school you were forcibly compelled to read the witchy

John W Bailie, PhD
Oct 30, 20189 min read


Leadership Lessons From a Teenage Gang Member
When I saw the large knife clipped inside his waistband, my first feeling wasn’t fear. It was disappointment. I was walking up the stairwell to the main office like I did every morning. “How are you doing today, Carlos?” I asked with a smile. “Doing great today Mr. John,” he said back with a sleepy grin. “Kinda tired though... I worked late last night,” he said, stretching his arms above his head. That’s when I saw it; an oversized folding knife. Though fairly well-concealed,

John W Bailie, PhD
Oct 23, 20188 min read


When to Drop the Big One at Work
When in doubt about whether to share what’s on your mind or engage a tough situation, its usually best to lean towards taking the risk. The core concepts , principles , creative strategies , and toxic behavior profiles covered on this blog are here to help you do that. After all, it’s the many small mundane interactions of each day that provide us with most of the opportunities to build better relationships with colleagues and push a team toward more candor and transparency.

John W Bailie, PhD
Oct 16, 20184 min read


What Does Your Digital Persona Say About You?
Image by jurica-koletic @ unsplash At a recent leadership and digital technology event, I participated in an interesting experiment. The room was full of seasoned C-suite professionals and up-and-coming business leaders. We covered a diverse range of industries: pharma, biotech, higher education, IT, military/private security, supply chain management. The facilitator asked us to make a list of keywords that described how we wished to be seen by others in our respective fields

John W Bailie, PhD
Oct 10, 20186 min read


Creating a Deliberately Developmental Organization
My recent article, Grow in Public: Leading Conflict Principle 6 , made the argument that a deliberately developmental culture is only made by cultivating deliberately developmental people. A deliberately developmental organizational culture persistently pushes team members to the edges of their current competencies. By definition, that is not a place where most people feel comfortable. Fear, insecurity, and conflict live in that place. It’s a reach into the unknown. How do

John W Bailie, PhD
Oct 3, 20183 min read


Grow in Public: Leading Conflict Principle 6
It’s hard to grow when others are watching. Even if we know that change is needed, there’s something we need to get better at, and that other people are depending on us – part of us always resists. Personal change and development feel risky. When we admit that we need to change our behavior, habits, skills, or worldview, we expose ourselves. It’s an admission that something about us is incomplete and unfinished. This shakes us out of the comfortable fiction that we are wholly

John W Bailie, PhD
Sep 25, 20183 min read


Punk-Up Your Feedback at Work
I loved 80’s punk music when I was kid. Ok, I liked some 90’s punk too . No, I’m not talking about Green Day. American Idiot is still a fun musical though… Disclaimer: I was never really a punk myself, but I always had a few punk friends in my social periphery as a teenager. I guess I was kind of a punk tourist, if that’s a thing. After I left the military in the mid-90’s, I found myself sharing rent in several admittedly sketchy collective living situations with lots of re

John W Bailie, PhD
Sep 18, 20185 min read
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